Since installing Vista, I am unable to setup the fingerprint feature; it keeps locking up each time I click on the icon. Message 6 of 6. Microsoft does not, and never has, provided solutions for third party products. If I can’t find anything useful, I will try my own solution again, it’s just a lot of time to restart the computer so many times: But when I swipe my finger there is no reaction. Message 4 of 6. Windows 7 IT Pro.
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I could enroll my fingers in that software and that worked fine, but I didn’t want to use UPEK, so I deleted Protector Suite, but kept the fingerprint settings. Proposed as answer by Jim Var Thursday, January 13, 2: Wednesday, October 28, 4: Tuesday, October 6, 2: I have exactly the same promblem as you but with a Lenovo N though the fingerprint sensor is the same. Information on how to install both softwares you will autehntec in below guides:.
Seems you have found ‘a’ solution not ‘the’ solution and this is really a poor show by HP, the so-called Nr.
Microsoft does not, and never has, provided solutions for third party products. Friday, February 4, 8: By continuing to browse this site, you agree to this use. I have carefully uninstalled driver and all authentec programs, reinstalled the driver in your link and DigitalPersonna exactly as described but the finger print reader is still not detected. Since installing Vista, I am unable to setup the fingerprint feature; it keeps locking up each time I click on the ae2s501.
Software for Authentec fingerprint reader
Afterwards install the Digital Persona and evrything will work!!! Sign in to vote. I still need a solution.
I can’t find it. Last weekend I Installed the Authentdc on my notebook hp txz and everything is working OK except for the finger print reader Authentec AESthere were some problems with the Vista finyerprint but the beta driver provided by Authentec solved the problems. HP Support may be the best place to contact.
AuthenTec AES2501B (EntréPad)
On this particular issue, you saw that Rolando contacted Authentec – without result! And impossible to use the HP automatic detect because they only have vista installed on this computer as an option.
Not an IT pro? If you have a question create a new topic by clicking here and select the appropriate board. Saturday, October 3, 1: My fingerprint scanner AESl for studio laptop finally works!!!!
It seems Authentec has released a new version of its own software TrueSuitebut they ses2501 provide a link for a download. Found on HP site. Thursday, January 13, 3: Fingefprint a lot Rolando.
Message 5 of 6.
Windows 7 IT Pro. Check below guide how to do it this is not standard uninstallation process:.
As I said, I have approached HP, as have many others with similar and different issues, but they just say they don’t support this and many other relatively recent models for Win7 and don’t make drivers available.
If you don’t contact AuthenTec, then how are they supposed to know you’re looking for a driver?